What's included in remote support
Reinstalling or configuring Windows, installing and setting up work software, fixing errors and slow performance, setting up a printer, email or VPN, basic antivirus protection, and advice on avoiding the same problem again.
How a session works and whether it's safe
We connect using established apps like TeamViewer or AnyDesk — you see everything we do on screen and can end the session at any moment. Once the work is done, access to your computer is fully closed.
Timelines and pricing
Billing is hourly, from $20 an hour. Most typical tasks (installing software, setting up email, fixing an error) are resolved in a single 30–60 minute session.